ENGETEAM values the safety and privacy of users who interact with us through access to our website, chat, contact form, to provide them with confidence that the data collected and inserted therein will only be used for the purposes established herein, in compliance with the Data Protection General Law. 

In the spirit of transparency, we present our privacy policy to help you understand how the collected data is handled by our company.

To facilitate access to the main information contained herein, we present the following summary table:

SUMMARY TABLE

Processing Agent

ENGETEAM SISTEMAS INDUSTRIAIS E AUTOMAÇÃO LTDA., CNPJ (acronym in Portuguese for Corporate Taxpayer Number)  09.665.179/0001-70, Via Expressa de Contagem, n.º 3.550, Bairro Água Branca, Contagem, Minas Gerais, CEP 32.242-220.

Naturez of data

Personal Data actively entered by users to contact or receive information from Engeteam, automatically collected data from the user’s access device and personal data from partner companies

Role in treatment

Parent Company, as below

Purposes as Parent Company

Improve the site’s navigability and functionalities, according to the users’ navigation data (cookies)

Legal Basis: Consent

To interact with the user, with the purpose of providing information and meeting the demands presented in our contact forms, as well as for advertising purposes, such as sending information on services, products, promotions and discounts, and advertising events

Legal Basis: Consent

Sharing

Business partners.

Data Protection

Appropriate technical and administrative security measures.

Your rights

Confirming the existence of the processing, access, correction, anonymizing, portability, deletion of data, revocation of consent, among others.

• Which data is collected? What is done with it?
• From cookies

To browse the ENGETEAM site, the user may consent to the installation and collection of cookies for the following purposes:

Processed data

Data from cookies, such as the type of device used to access the site, device attributes, Internet Protocol (IP) address, Internet Service Provider (ISP, such as Sapo, Clix, or other), type of network connection (e.g., Wi-Fi, 3G, LTE, Bluetooth) and network provider, network and device performance, browser type, language, operating system and Platform version, time of your visit and which pages you visited within our website.

Processing purpose

They are captured and stored to facilitate navigation on the site, as well as for targeting advertisements according to the user’s browsing profile. 

The installation of cookies is subject to your consent. The first time you access ENGETEAM’s website, you will be asked to agree to install cookies via an information banner. Only after your acceptance will the cookies be activated. 

We use cookies to store information such as your personal preferences when you visit our website. This may include a simple pop-up, or a link in many services we provide, such as forums.

Additionally, we also use third party and/or partner advertisements on our website to support our maintenance costs. Some of these advertisers may use technologies such as cookies and/or web beacons when advertising on our website, which will cause these advertisers to (such as Google through Google AdSense) also receive your personal information such as your IP address, your ISP, your browser, etc. Generally, this function is used for geotargeting (showing Lisbon ads only to readers from Lisbon, e.g.) or showing ads targeted to a type of user (like showing restaurant ads to a user who visits cooking sites regularly, for instance.).

The user may, at any time and at no cost, change his or her permissions preferences, block or refuse cookies. However, revoking consent for certain cookies may make it impossible for some features of our platforms to fully work. 

• Contact Data

The user must provide the following data to contact ENGETEAM, for the following ends:

Processed data

Full name, email or phone and/or mobile number, type of device used to access the site, device attributes, type of network connection (e.g., Wi-Fi, 3G, LTE, Bluetooth) and network provider, network and device performance, browser type, language, operating system and Platform version, IP (Internet Protocol) address, ISP (Internet Service Provider such as Sapo, Clix, or other), time of your visit and which pages you visited within our website.

Processing purpose

They are captured when the user is using the site’s contact forms, to identify the requester and return the demand, as well as for advertising purposes, such as sending information on services, products, promotions and discounts, and for promoting events.

• User’s rights and preferences

As provided for in the legislation, ENGETEAM guarantees the user the following rights related to his or her personal data processing:

• Confirmation of the existence of processing of your personal data;
• Access to the data collected by the Platform;
• The correction of their data if it is incomplete, inaccurate or out-of-date;
• The portability of their personal data, through express request by the User, as provided for in the applicable legislation;
• The information about the possibility of not providing consent, as well as to be informed about the consequences in case of denial;
• The information about the public and private entities with whom your data has been shared;;
• The possibility to revoke consent for the processing of certain personal data, as well as to request the removal of data processed on the basis of consent.

Caution: if the user requests the elimination of certain data or revokes his/her consent, access and use of certain functionalities of the Platform, as well as access to the services provided may be hindered or made unfeasible if the eliminated data is necessary for the regular processing of the services or functionalities of the platform.

If we send the user electronic advertising messages as permitted by applicable law, the user may, at any time, withdraw his or her consent or declare his or her refusal, free of charge. The electronic advertising messages that the user receives from ENGETEAM, such as those sent via e-mail, include a refusal mechanism within the message itself, for example, an unsubscribing link in the e-mails we send.

• How we collect your personal data

We collect the User’s personal data in the following ways:

• When the user subscribes to the platform: when the user subscribes to the platform, we collect certain personal data, such as e-mail, name, telephone numbers.
• When the user accesses our site: when the user accesses our site, we collect cookie data such as the type of device used to access the site, device attributes, Internet Protocol (IP) address, ISP (Internet Service Provider such as Sapo, Clix, or other), type of network connection ((e.g., Wi-Fi, 3G, LTE, Bluetooth) and network provider, network and device performance, browser type, language, operating system and Platform version, time of your visit and which pages you visited within our website.
• Sharing of User’s personal data

Any personal data collected or generated by ENGETEAM may be shared with:

Potential Recipients

Sharing purpose

Marketing Operations

By using the platform, the user’s data may be supplied for marketing operations operated by ENGETEAM or contracted third parties to maintain the sending of advertisements and offers to the user.

Information Security and Antifraud Service Company

User’s data will be provided to contracted companies to ensure the security of their information and operations performed over the internet.

Compliance with the law and data protection authorities

We will share your personal data when necessary to comply with a legal obligation under applicable law or to respond to valid legal process, such as a search warrant, court order, or subpoena. We will also share your personal data if necessary for our legitimate interest, or that of a third party, in national security, law enforcement, litigation, criminal investigation, fraud prevention, protecting the safety of any person, or to prevent death or imminent physical harm, provided that we consider that such interest does not outweigh the interests or fundamental rights and freedoms of the user requiring protection of his/her personal data.

• Data Retention and Deletion

We retain the User’s personal data for as long as necessary to provide the services by ENGETEAM and for legitimate and essential business purposes, such as to maintain the Platform’s performance, make business decisions about data-based features and offerings, comply with our legal obligations, and resolve disputes. e retain some of your personal data for as long as you remain a user of the Platform.

At the user’s request, we will delete your personal data in a way that will not identify him or her, unless it is legally permissible or required to keep certain personal data, including situations such as the following:

• If we are obliged to keep personal data for our legal, tax, auditing and accounting obligations, we will retain the necessary personal data for the period required by applicable law;
• Whenever necessary for our legitimate business interests, such as fraud prevention or to maintain the security of our Users.
• Security and data protection measures

We are committed to protecting our users’ personal data. We have implemented technical and organizational measures to help protect the security of your personal data; however, please keep in mind that no system is completely secure. Therefore, please be advised that we use the following tools and mechanisms:

1. We use industry methods and standards to encrypt and anonymize the collected data, as well as other standard forms of encryption, to ensure its inviolability;
2. We employ technologic mechanisms to protect unauthorized access to the systems, which are considered a controlled and secure environment;
3. We provide access to personal data storage sites only to previously authorized persons, committed to the secrecy of such data, including by signing a confidentiality agreement;
4. We apply authentication mechanisms to access records capable of individualizing the party responsible for processing and accessing the data collected as a result of the Platform’s use;
5. Maintenance of the inventory indicating time, duration, identity of the employee or person responsible for the access and the object file, based on connection and application access records, as determined in article 13 of Decree No. 8,771/2016.

• Changes to this Privacy Policy

Eventually, we may make changes to this Policy.

When we make material changes to this Policy, we will provide appropriate visible communication according to the circumstances, such as by posting a visible communication on the Platform or by sending an email to the user. We may give you an advance notice.

Thus, it is critical that the user makes sure to carefully read any communication.

• Contact Us

If the User wants to know further information on this policy and how the platform uses his/her personal data, he/she can contact us by phone/email: (31) 2511-8802 / contato@engeteam.com .